Duabi Package

Note: Tourism Dirham Guest will pay directly @Hotel .

Please Read these user terms carefully because As of Now there is Very Peak season so following some General Conditions:

25% of payments on confirmation of booking .

50% at the time of Reconfirmation and applying visa .

25% of payment on delivery of visa or three days prior to arrival .

If fails to deliver the above mentioned terms that will attract auto cancellation of services and none issuance of service voucher .

Note:

Please note that As per DTCM Rules, based on the Executive Council Resolution No 2 of 2014. With effective 31 March 2014, Every Guest has to pay Tourism Dirham that is AED 10/- per room per night for all 3* Hotels, AED 15/- per room per night for all 4 * And AED 20/- per room per night for all 5* Hotels, at the time of Check Out.

Given quotation mail, Do not treat as confirmation of booking, as we are not holding any booking at the time of quotation, price and services can be changed at the time of confirmation. Confirmation of bookings will be communicated soon after the booking.

Remarks:

Above rates are not valid during any Events or Exhibitions & above is just a tentative quote and if you have any budget in mind or need any further assistance, please do let us know we will be more than happy to assist you.

Above Rates Does Not Include:

Any expenses of personal nature viz. tips to driver & Guide, Cigarettes, Laundry, Telephone Calls, Mini- bar Etc. Meals other than mentioned above All extra incurred at the Hotel other than mentioned. Any meals if not mention above.

Check-in/Checkout Policy:

Official check-in 1400hrs & Check-out 1200noon. Early Check-In and Late Check-Out is subject to hotel availability at the time of check-in/out.

Visa Policy:

Visa Application Takes Minimum 4-5 Working Days for Issuance (Friday- Saturday immigration is closed - Subject To Immigration Approval) Transit visa is valid for 14-days stay on and the Tourist visa is valid for 30-days stay. If passenger will stay more, penalty will be charged accordingly. Client must travel within 7-10 days once visa is issued Cancellation for visa applications will be charged at an additional cost of USD 45/- per visa. We are not responsible at all in case of delayed and rejection of visa.

New Immigration Rules for Children & Wife’s Visa

As per the New rules immigration in regards to the children’s visa, It is required that the mothers visa should be approved or father in case the mother is not travelling and attached along with the child’s application, also the Childs birth certificate will be required. (Children till 18 years)

As per the New Rule in Immigration, if the wives name is not mentioned on the Husbands Passport, We would require to apply for the husbands Visa 1st and then attach the husband’s visa to the wives visa Application. Also we would require the Marriage certificate.

TERMS & CONDITIONS

• The above rates are quoted in USD, Nett and non- commissionable to you.
• Above is just an offer and we are not holding any booking against this query. All services/rooms are subject to availability at the time of receiving final confirmation from your end.
• The above quote is valid only for this query and may vary in case the number of passengers change.
• Please be reminded that all special requests like early check-in, smoking, nonsmoking, views, floors, king, twin, adjoining and/or interconnecting rooms are strictly subject to availability upon arrival and same cannot be guaranteed prior.
• If the Hotel or Suppliers change their Quote for the services that they offer, the same will be forwarded to your Company.
• Burj khalifa tour once booked cannot be cancelled, also be informed the Burj Khalifa tour charge is nonrefundable and non-transferable.
• Kindly note that during Major Exhibitions/Events additional surcharge will be applicable, Surcharge may vary depending on the Hotels and will be advised at the time of final confirmation.

PAYMENT POLICY

Advance Booking Fee

30 days or more before the date of departure: 25% of total cost.

29 - 15 days before the date of departure: 50% of total cost.

14 days or less before the date of departure: 100% of total cost.

Important: The booking stands liable to be cancelled if 100% payment is not received less than 15 days before The date of departure.

CANCELLATION POLICY

If you cancel you’re booking:-You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below:

Cancellation charges per person

30 days or more before departure: 25% of total cost

29 – 15 days before departure: 50% of total cost

Less than 14 days before departure: 100% of total cost

TERMS & CONDITIONS

If we change or cancel your holiday

• We do plan the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements.
• Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest possible date.
• We also reserve the right under any circumstances to cancel your travel arrangements by assigning reasons to you.
• If we are unable to provide the booked travel arrangements due to reasons beyond our control (e.g. bad weather): We shall first try to offer alternative dates for the tour if the tour hasn’t already commenced.
• If the tour has already commenced, then we shall refund the booking price/fee charged to you on a pro-rata basis depending on the portion of the tour utilized by you.
• In all circumstances, however, our liability shall be limited to refunding to you the price we charged as tour fees.

If you want to change your holiday plan

After confirmation of services, if you wish to change your travel arrangements in any way (e.g. your chosen departure date or accommodation), we will do our utmost to make these changes but it may not always be possible. Any request for changes must be in writing from the person who made the booking. All cost incurred due to the amendment will be borne by you.

If you have a complaint

If you face any problem during your holiday, please inform the relevant supplier (e.g. your hotelier, transporter etc.) and/or our representative immediately who will endeavor to set things right. If your complaint is not resolved locally, please follow this up within 30 days of your return home by writing to us, with your booking reference and all other relevant information. However, please be advised that while we are happy to assist you in the redressal of your complaint, if any, we will be able to extend only our best efforts in managing/coordinating your complaint with the respective service provider. All third party service providers are independent contractors who are at no time under our control or supervision.